Privacy Policy
1. Information We Collect
1.1 Information You Provide Directly
- Contact details (such as name, email address).
- Account information (login details, profile preferences).
- Payment-related information (processed securely via third-party providers).
- Questionnaire, quiz, or application responses.
- Messages you send through support or contact forms.
1.2 Information Collected Automatically
- Usage data (pages visited, time on page, clicks).
- Device and browser information.
- Approximate location based on IP address (where applicable).
- Cookies or similar technologies for basic site functionality and analytics.
2. How We Use Your Information
We use your information to:
- Deliver course content, lessons, and resources.
- Maintain your student account and learning progress.
- Communicate with you about updates, support, and program-related information.
- Improve our content, user experience, and platform performance.
- Process payments and manage billing securely through third-party providers.
- Comply with legal obligations and protect against misuse or abuse of the Services.
3. Email Communication
If you join our programs, email list, or submit a form, we may send you emails related to:
- Course access and login details.
- Lesson reminders and learning support.
- Important service updates or policy changes.
- Occasional invitations to new offerings or related services.
You can unsubscribe from non-essential emails at any time by using the link at the bottom of our emails.
4. How We Share Information
We do not sell your personal information.
We may share information with:
- Trusted service providers who help us operate the platform (e.g., hosting, email delivery, payment processors), under confidentiality obligations.
- Authorities or legal entities when required to comply with laws, enforce our Terms, or protect the rights, safety, and security of users.
5. Data Security
We take reasonable measures to protect your information against unauthorized access, alteration, or loss. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as needed to provide the Services, meet legal obligations, or resolve disputes. You may request deletion of your account or certain data, subject to our legal and operational requirements.
7. Your Choices & Rights
- Update your account details by logging into your student portal (where available).
- Unsubscribe from non-essential emails via the unsubscribe link.
- Request access, correction, or deletion of your personal data by contacting us.
8. Cookies and Similar Technologies
We may use cookies or similar technologies to remember your preferences and understand how you use the site. You can typically manage cookie settings in your browser. Disabling certain cookies may affect site functionality.
9. Third-Party Links
Our site or course materials may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to review their policies before providing any information.
10. Children’s Privacy
Our Services are not directed to children under 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided personal information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the current version. Continued use of the Services after changes means you accept the updated Policy.
12. Contact
For privacy-related questions or requests, contact:
info@matturna.com